> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://easybundles-help.skailama.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why isn't the discount code being applied to the Easy Bundle app after the order is fulfilled?

One reason for this issue is that if users create a bundle, proceed to the checkout, and then return to complete the order more than 2 hours later.

We have a policy of expiring discount codes after 2 hours if they remain unused. This measure is in place to prevent the misuse of discount codes.

Hope this helps.